Rachel Green
HR Manager
Profile
CIPD Level 7 qualified HR Manager with 6 years of progressive experience across employee relations, recruitment, and organisational development. Successfully reduced voluntary attrition by 36% and managed complex restructures affecting 45+ roles. Proven track record in implementing HR technology solutions and delivering strategic people initiatives that drive business performance.
Experience
Strategic business partner for 3 departments (200+ employees), providing senior leadership with data-driven people insights and solutions to support business growth.
- Reduced voluntary attrition from 22% to 14% through redesigned onboarding programme and quarterly engagement initiatives, saving £180,000 annually in replacement costs
- Led complex restructure affecting 45 roles, managing full consultation process, selection criteria, and redeployment activities whilst maintaining 100% legal compliance
- Implemented Workday ATS across Manchester office, reducing time-to-hire by 30% and improving candidate experience scores to 4.2/5
- Designed and delivered leadership development programme for 25 managers, resulting in 85% improvement in employee engagement scores
- Managed annual pay review process for 200+ employees, ensuring budget compliance within 2% variance whilst addressing 89% of retention-critical cases
- Established quarterly business review process with department heads, providing talent pipeline analysis and workforce planning recommendations
- Led investigation into 12 complex ER cases including whistleblowing and discrimination claims, achieving 100% successful resolution rate
Provided comprehensive HR advisory support across multiple business units, managing employee relations caseload and delivering management capability programmes.
- Managed ER caseload of 30+ cases annually including disciplinaries, grievances, and sickness absence, achieving 95% successful resolution rate within SLA
- Delivered employment law training to 150+ managers across 8 locations, resulting in 40% reduction in tribunal claims and improved management confidence
- Coordinated annual engagement survey for 800+ employees and led action planning across 5 teams, improving overall engagement scores by 23%
- Implemented new absence management policy reducing sickness absence from 4.2% to 2.8%, saving £85,000 in lost productivity
- Supported recruitment of 120+ roles annually, achieving 92% offer acceptance rate and reducing cost-per-hire by 18%
- Developed and launched mental health awareness programme reaching 400+ employees, contributing to 35% reduction in stress-related absence
- Managed TUPE transfer of 25 employees from acquisition, ensuring seamless integration and 100% retention rate
Skills
- Employee Relations
- Strategic HR Business Partnering
- Employment Law
- TUPE Regulations
- Recruitment & Selection
- Performance Management
- Change Management
- Organisational Development
- Workday HRIS
- Data Analysis & HR Metrics
- Engagement Surveys
- Learning & Development
- Absence Management
- Grievance & Disciplinary Procedures
- Workforce Planning
- Mental Health First Aid
- Equality & Diversity
- GDPR Compliance
- Stakeholder Management
- Project Management
Education
Certifications
- CIPD Level 7 Advanced Diploma
- Mental Health First Aider (MHFA England)
- Workday HCM Certified
- Employment Law Update Certificate (2024)