Waiter and Waitress CV Example

Front-of-house role in a 70-cover independent restaurant open for brunch, lunch and dinner, serving around 1,500 covers a week.

• Run a section of 6 to 8 tables, turning each table around 3 times on Saturday lunch without rushing guests
• Named by guests in more than 60 online reviews in the last year, helping the restaurant reach 4.8 stars on Google
• Lift spend by suggesting starters, sides and wine pairings; tables served average around £4 more per head than the team average
• Take orders on the EPOS system and talk guests through the 14 allergens, checking every allergy order with the kitchen
• Train new starters on table numbers, steps of service and the till, with 5 trained this year
• Handle complaints at the table and put things right quickly, so most issues are resolved before the guest leaves
• Set up the restaurant before service, polishing glassware and cutlery and checking the table plan and bookings
• Work closely with the kitchen at the pass, calling orders and making sure dishes reach each table together

Breakfast and evening service in a 90-bedroom hotel brasserie, plus weddings and events at weekends.

• Served breakfast to up to 160 hotel guests in a 3-hour service
• Silver served and cleared at weddings and functions of up to 140 guests
• Set up and cleared the restaurant and function rooms to brand standards
• Processed room charges and payments accurately at the end of each meal
• Took and delivered room service orders during evening shifts