Mia Thompson
Barista
Profile
Barista with three years' experience in an independent specialty coffee shop and a high-street cafe in Brighton. Dials in espresso every morning, steams milk for consistent latte art, and keeps the queue moving at up to 90 drinks an hour without letting quality slip. Friendly with regulars, careful with allergens and plant milks, and happy to open, close and train new team members.
Experience
Barista in an independent specialty coffee shop serving around 400 drinks on a Saturday, with a rotating single-origin menu.
- Dial in espresso at opening and through the day, adjusting grind and yield as beans and conditions change
- Make up to 90 drinks an hour at peak times, keeping average waits under 5 minutes
- Introduced a loyalty card for regulars that grew to 350 members in 6 months
- Recommend beans and brewing kit to customers, helping retail bean sales rise by around 20% over the year
- Open and close the shop, including cashing up, cleaning the machine and grinders, and fridge temperature checks
- Train new starters on milk texture, latte art and the till, with 3 trained this year
- Serve batch brew and pour-over to order, explaining tasting notes to curious customers
- Complete daily cleaning and weekly back-flushing, with no machine downtime caused by poor cleaning
Part-time role in a busy high-street cafe, working the coffee bar, till and food counter.
- Served up to 150 customers in the weekday morning rush, often as the only barista on the bar
- Prepared and heated food to brand standards, labelling allergens correctly on every item
- Kept the bar and seating area clean and stocked, scoring 95% in the area manager's audit
- Covered extra shifts across 3 branches during the summer
- Kept the bar stocked with milk, cups and syrups so the team never ran out mid-rush
Saturday role in a busy independent gift shop while at sixth form.
- Served customers and took cash and card payments
- Kept displays tidy and stock replenished through the day
Skills
- Espresso Dial-In
- Milk Steaming and Latte Art
- Filter and Batch Brew
- Speed at Peak Times
- Plant-Based Milk Knowledge
- Allergen Awareness
- Customer Service
- Cash Handling and EPOS
- Opening and Closing
- Machine and Grinder Cleaning
- Stock Rotation
- Retail Bean Sales
- Training New Staff
- Food Preparation
- Teamwork
- Pour-Over Brewing
- Product Recommendations
Education
Certifications
- SCA Barista Skills Foundation
- Level 2 Food Hygiene and Safety
- Allergen Awareness
- Emergency First Aid at Work