Callum Fraser
Bartender
Profile
Bartender with four years' experience in a high-volume city centre cocktail bar and a busy local pub in Glasgow. Quick and accurate behind a three-deep bar, confident making classic and house cocktails, and comfortable changing kegs, cleaning lines and closing up. Calm with customers who have had too much, trained under the Licensing (Scotland) Act 2005, and good at building regulars who come back for the service as much as the drinks.
Experience
Cocktail bartender in a 180-capacity city centre bar serving up to 900 customers on a Friday or Saturday night.
- Make up to 120 cocktails an hour on peak nights as part of a team of 5, keeping average serve times under 4 minutes
- Helped create 4 drinks for the seasonal menu; one became the best seller, with around 1,100 sold a month
- Raise average spend per head by suggesting premium spirits and bar snacks, winning the team upselling award twice
- Change kegs and gas, clean lines weekly and complete stock counts, keeping wastage below 2%
- Refuse service and handle disputes calmly, working with door staff to keep the bar safe
- Train new bar staff on the menu, till system and responsible service, with 6 starters trained in the last year
- Run the bar as shift lead on quieter weeknights, including opening, closing and cashing up
- Know the back bar of over 60 spirits, recommending drinks to suit each customer's taste
Part-time bar and floor role in a traditional pub with live sport and a weekly quiz, while studying at college.
- Served up to 300 customers on match days, pulling pints and running food to tables
- Kept the bar, glass wash and cellar clean and organised, with no issues raised at environmental health visits
- Ran the weekly quiz night, which grew from around 40 to 90 regular players
- Took cash and card payments and cashed up the till at close
- Changed barrels and kept the cellar organised with the duty manager
Weekend role in a 60-cover restaurant kitchen while at school.
- Washed and put away pots, pans and equipment quickly during busy services
- Helped with basic prep and kept the kitchen clean to food safety standards
Skills
- Cocktail Making
- Speed and Accuracy at Volume
- Cellar Management
- Line Cleaning and Keg Changes
- Stock Counts and Wastage Control
- Upselling
- Responsible Service of Alcohol
- Cash Handling and EPOS
- Customer Service
- Conflict Management
- Menu Development
- Training New Staff
- Glass and Bar Hygiene
- Teamwork
- Late-Night Working
- Spirits and Whisky Knowledge
- Shift Leading
- Opening and Closing
Education
Certifications
- Scottish Certificate for Personal Licence Holders (SCPLH)
- Licensing (Scotland) Act 2005 Staff Training
- REHIS Elementary Food Hygiene
- Emergency First Aid at Work