Senior Product Manager CV Example

Lead product strategy for business payments platform serving 300k+ SME customers across 45 countries, managing £2.1B in annual transaction volume.

• Spearheaded discovery and launch of multi-currency invoicing feature, generating £8M additional ARR within 12 months and increasing customer retention by 23%
• Built and executed product roadmap aligned with company OKRs, delivering 15 major features with 98% on-time delivery rate
• Reduced customer acquisition cost by 31% through implementing automated onboarding flow, decreasing time-to-first-transaction from 4 days to 45 minutes
• Collaborated with engineering teams to improve platform performance by 40%, reducing API response times from 2.1s to 1.2s
• Led cross-functional team of 12 including designers, engineers, and data analysts to deliver quarterly business targets
• Increased monthly active users by 67% through implementing personalised dashboard and smart notifications based on user behaviour analytics
• Conducted 150+ customer interviews and analysed usage data to inform product decisions, resulting in 15% increase in feature adoption rates

Managed accounting software product suite used by 85k+ UK small businesses, focusing on automation and workflow optimisation.

• Shipped automated bank reconciliation feature reducing manual processing time by 70% and improving customer satisfaction scores from 6.2 to 8.4
• Increased product revenue by £4.2M annually through launching premium workflow automation tools with 34% adoption rate
• Led A/B testing programme across 12 product features, achieving average 18% improvement in user engagement metrics
• Managed product backlog of 200+ items using Jira, maintaining 95% sprint completion rate across 8 development teams
• Reduced customer churn by 28% through implementing proactive user guidance and contextual help features
• Collaborated with UX team to redesign core invoice management interface, increasing task completion rate by 45%
• Established data-driven decision making framework using SQL analytics, reducing feature development cycle time by 22%

Supported product development for property search platform serving 50M+ monthly users, focusing on search experience and agent tools.

• Assisted in launching mortgage calculator integration, increasing lead generation by 35% and contributing £1.8M additional revenue
• Conducted user research with 80+ estate agents to inform agent portal redesign, improving workflow efficiency by 42%
• Managed release coordination for mobile app updates, maintaining 4.6-star rating across iOS and Android platforms
• Supported implementation of machine learning property valuation tool, improving accuracy by 15% over previous manual estimates
• Coordinated with marketing team on product feature launches, achieving average 25% increase in feature awareness
• Created detailed user personas and journey maps based on analytics data from 2M+ monthly active users