Operations Director CV Example

Lead operations strategy and execution across three manufacturing sites with combined P&L responsibility for £180M revenue and direct oversight of 520 employees across ambient grocery and chilled foods production.

• Delivered £12M in annualised cost savings through comprehensive lean manufacturing transformation, supply chain optimisation, and strategic procurement initiatives
• Improved Overall Equipment Effectiveness (OEE) from 68% to 82% through implementation of TPM methodology and site-wide continuous improvement programme
• Led successful integration of acquired Hovis bakery facility, completing 6 weeks ahead of schedule and achieving £2.1M synergy targets within first year
• Reduced health and safety incidents by 45% through implementation of behavioural safety programme and upgraded safety management systems
• Achieved 99.2% customer service levels while reducing inventory holding by £4.8M through demand planning optimisation and S&OP process enhancement
• Spearheaded sustainability initiatives resulting in 35% reduction in carbon footprint and zero waste to landfill across all sites
• Built high-performing leadership team through structured talent development programme, achieving 92% retention rate among senior managers

Managed end-to-end production operations for high-volume yogurt and dairy dessert facility producing 500,000 units daily across six automated production lines with annual revenue of £85M.

• Reduced manufacturing waste by 30% and improved overall yield by 8% through implementation of Six Sigma methodology and statistical process control systems
• Achieved £3.2M annual savings through energy efficiency programme, including installation of CHP system and compressed air optimisation
• Developed and mentored team of 12 production managers and shift leaders, with 8 achieving internal promotions during tenure
• Implemented LEAN 5S programme across all production areas, improving changeover times by 25% and reducing quality defects by 40%
• Led successful BRC Grade A accreditation renewal and achieved SQF Level 2 certification for enhanced food safety standards
• Reduced unplanned downtime by 35% through implementation of predictive maintenance programme using IoT sensors and data analytics
• Managed capital investment programme of £8.5M including new packaging line installation and automation upgrades

Managed daily production operations for ice cream manufacturing facility producing Ben & Jerry's, Magnum, and Cornetto brands with output of 280,000 units per day and team of 85 production operatives.

• Delivered £1.8M cost reduction through implementation of continuous improvement initiatives and process standardisation across 4 production lines
• Improved first-pass quality rate from 94% to 98.5% through root cause analysis programmes and operator training enhancement
• Successfully managed seasonal production ramp-up, increasing capacity by 40% during peak summer months while maintaining quality standards
• Led cross-functional team in new product introduction for 12 SKUs, achieving time-to-market targets and volume commitments
• Implemented shift handover excellence programme, reducing communication errors by 60% and improving production consistency
• Achieved zero lost-time accidents for 18 consecutive months through behavioural safety initiatives and hazard identification programmes
• Managed apprenticeship programme with local technical college, developing 15 production technicians and achieving 100% completion rate