Support Worker CV Example

Lead shifts across two supported living houses for 7 adults with learning disabilities and autism, supervising up to 5 support workers per shift.

• Co-wrote positive behaviour support plans for 3 tenants with the behaviour specialist; recorded incidents of distressed behaviour fell by 45% over 9 months
• Helped one tenant learn to travel independently by bus to his college course, through a 12-week step-by-step travel training plan
• Support tenants to manage their personal budgets and benefits; 2 tenants now pay their own bills with light-touch prompts
• Administer and audit medication using MAR charts, with no medication errors on any shift led since 2024
• Complete rotas, shift handovers and incident reports, and lead monthly team meetings
• Induct and supervise new support workers, including shadow shifts for 6 starters in the last year
• Work with social workers, community nurses and families at reviews to keep each person's support plan current
• Supported a tenant to attend 9 health appointments and an annual health check, using an easy-read health action plan

Community-based support for adults with mental health needs and learning disabilities, in their own homes and the local area.

• Supported a caseload of 6 people with weekly goals such as shopping, cooking, appointments and social activities
• Helped a client with severe anxiety return to part-time voluntary work after 2 years out, through a graded plan agreed with his care coordinator
• Used de-escalation and active listening to manage crises safely, escalating to the on-call manager and crisis team when needed
• Kept clear, timely daily notes and risk assessments in the provider's digital system

Personal care and daily living support for older residents in a 40-bed nursing home.

• Provided personal care, mobility support and help at mealtimes for up to 8 residents per shift
• Completed the induction and all-Wales care training within 10 weeks of starting