Delivery Driver CV Example

Deliver parcels for a regional courier, running a route of 120 to 150 drops a day in a 3.5-tonne van.

• Keep a 99% first-time delivery rate and a 98% on-time rate, against targets of 96% and 95%
• Rated 4.9 out of 5 by customers across more than 2,000 reviews
• Plan and adjust routes on the handheld app around traffic, roadworks and timed deliveries
• Complete daily walk-around vehicle checks and report defects, with no accidents or damage claims in nearly 4 years
• Handle returns, signatures and ID checks for high-value and age-restricted parcels accurately
• Train new drivers on the route, the scanner and safe parcel handling, with 5 trained in the last year
• Load the van in drop order each morning, cutting the time spent at each stop

Grocery home delivery in a temperature-controlled van, with up to 18 time-slot orders per route.

• Delivered up to 18 grocery orders per route within 1-hour slots, arriving on time for 97% of deliveries
• Kept chilled and frozen goods at the right temperature and recorded checks through the shift
• Carried heavy orders safely to the door, and into the kitchen for older customers who asked
• Handled substitutions and refunds at the door, keeping complaints low
• Kept the van clean and tidy, passing every spot check

Picking, packing and loading in a regional distribution centre for retail stores.

• Picked and packed around 200 items an hour using an RF scanner, with 99.5% accuracy
• Loaded delivery vehicles to route order, reducing damage and driver time at each stop